Terms of Service

PRIOR TO USING THE HATOESSENTIAL WEBSITE

Welcome to our website! By browsing and using this site, you are agreeing to comply with and be bound by the following terms and conditions of use, along with our privacy policy. These terms govern our relationship with you in connection to this website. If you disagree with any part of these terms and conditions, please refrain from using our website.

AMENDMENT OF TERMS

Hatoessential reserves the right to update or amend these terms and conditions at any time, with changes taking effect for all future uses of the website. We encourage you to review these terms each time you visit our site. By continuing to use the site, you are agreeing to the latest version of these terms. Where possible, we will aim to notify you of significant changes, but it remains your responsibility to stay informed of the terms before using our website.

TERMS OF SERVICE

OVERVIEW

This website is operated by Hatoessential, a proud family-owned business. Throughout the site, the terms “we,” “us,” and “our” refer to Hatoessential. We provide this website, along with all information, tools, and services offered through it, to you—the user—conditional upon your acceptance of the terms, conditions, policies, and notices outlined here.

By accessing our website or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), which include any additional terms, conditions, or policies referenced here or made available via hyperlink. These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and content contributors.

Please review these Terms of Service carefully before accessing or using our website. By accessing any part of the site, you agree to these terms. If you do not agree to all the terms and conditions outlined here, you may not access the website or use our services.

Any new features or tools added to the current store will also be subject to these Terms of Service. You can review the most current version of the Terms of Service on this page at any time. We reserve the right to update, amend, or replace any part of these Terms of Service by posting updates to our website. It is your responsibility to review this page regularly for changes. Your continued use of or access to the website following any updates constitutes acceptance of those changes.

Hatoessential Terms & Conditions

At Hatoessential, we make every effort to ensure that the information provided on our website is accurate and reliable. However, we cannot guarantee that all descriptions, content, or product details are completely accurate, error-free, or up-to-date. If a product does not meet your expectations as described, your remedy is to return it in its original, unused condition.

Consult with a Legal Expert

Regulations vary across Australia, and if you're unsure about how these terms or any other legal matters apply to your situation, we recommend speaking with a qualified legal expert, such as a solicitor or barrister, for tailored advice.

Section 1 – Online Store Terms

By agreeing to these Terms of Service, you confirm that you are of legal age in your state or territory of residence, or that you have obtained consent for any minor dependents to use this site.

You agree not to use our products or services for unlawful purposes, and you commit to following all applicable laws, including copyright laws, while using Hatoessential.

You are prohibited from transmitting harmful code such as viruses. Any breach of these terms may lead to the immediate termination of your access to our services.

Section 2 – General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.

While non-credit card content may be transmitted unencrypted and may go through various networks for technical adjustments, any payment-related information will always be securely encrypted during transmission.

You agree not to reproduce, duplicate, sell, resell, or exploit any part of our service without written permission from us.

The headings in this agreement are provided for convenience and do not influence how the terms are interpreted.

Section 3 – Accuracy, Completeness, and Timeliness of Information

We cannot guarantee the information on our website is accurate, complete, or current. The content is for general information purposes and should not be solely relied upon for decision-making. Any reliance on the information is at your own risk.

The site may feature historical information, which is provided for reference only and may not be up to date. We reserve the right to make changes to the content at any time without obligation to update it. It is your responsibility to stay informed of any changes.

Section 4 – Modifications to the Service and Prices

Product prices are subject to change without prior notice.

We reserve the right to modify or discontinue any aspect of our service at any time without notice. We are not liable for any changes, suspensions, or discontinuations related to pricing or our service.

Section 5 – Products

Certain products may only be available online in limited quantities. Returns or exchanges are subject to our Return Policy.

We aim to display product colors and images accurately but cannot guarantee that your monitor will show colors exactly as intended.

We reserve the right to limit sales to individuals, geographic regions, or jurisdictions on a case-by-case basis. Product descriptions, availability, and pricing may change without notice.

We do not guarantee that the quality of products, services, or information purchased will meet your expectations, nor do we guarantee that errors in our service will be corrected.

Australian Consumer Law

Under the Australian Consumer Law (Schedule 2, Sections 51-53, 64, and 64A), our liability for any breach of these terms is limited to:

  • Re-supplying the goods or services to you

  • Replacing the goods

  • Covering the cost of re-supplying the goods or services

Section 6 – Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities on a per-person, per-household, or per-order basis. If there are any changes or cancellations to your order, we will notify you using the contact details provided during purchase.

You agree to provide accurate, current, and complete purchase and account information, and to update it as necessary, including your email address, billing details, and payment information.

For further details, please refer to our Return Policy.

Section 7 – Optional Tools

From time to time, we may offer you access to third-party tools that we don’t control or monitor.

By using these tools, you agree that they are provided “as is” and “as available,” without any warranties or representations. We are not responsible for any outcomes or issues arising from your use of these third-party tools.

You are fully responsible for ensuring that you understand and accept the terms of use set by the third-party provider(s) before using any optional tools. In the future, we may introduce new services or features, which will be subject to these Terms of Service.

Section 8 – Third-Party Links

Our website may contain links to third-party websites or services. These links are provided for your convenience, but we are not responsible for the content or accuracy of any third-party materials or websites.

We do not endorse or take responsibility for any third-party products, services, or content, and we are not liable for any damage or loss incurred through transactions with these third parties. We encourage you to carefully review their policies and practices before engaging in any transactions. Any concerns regarding third-party products should be directed to them directly.

Section 9 – User Comments, Feedback, and Other Submissions

If you send us comments, creative ideas, suggestions, or other materials (collectively, "Submissions"), you agree that we can use them in any way we choose, including editing, publishing, distributing, and translating them, without any obligation to compensate you or keep them confidential.

While we are not required to monitor or respond to Submissions, we reserve the right to remove or modify any content we find unlawful, offensive, or inappropriate. You agree that your comments will not violate the rights of others, contain unlawful or harmful material, or include malicious code that could affect the functionality of the website or services. You are responsible for ensuring the accuracy of your comments and for following these guidelines.

We are not liable for any comments made by you or third parties.

Section 10 – Personal Information

Your personal information submitted through our store is governed by our Privacy Policy. Please refer to our Privacy Policy for more details.

Section 11 – Errors, Inaccuracies, and Omissions

Occasionally, we may make mistakes on our website, such as errors in product descriptions, pricing, promotions, or availability. If this happens, we reserve the right to correct any errors and update or cancel orders as necessary. While we strive to provide accurate information, we do not have an obligation to update or clarify details, except where required by law.

Section 12 – Prohibited Uses

You are prohibited from using our website for any unlawful purposes, including but not limited to:

  • Soliciting unlawful actions or violating any regulations

  • Infringing on our or others’ intellectual property rights

  • Harassing or discriminating against others

  • Submitting false or misleading information

  • Uploading harmful code or malware

  • Collecting personal information without consent

  • Spamming, phishing, or engaging in any harmful activity

We reserve the right to terminate your use of the service if any of these prohibitions are violated.

Section 13 – Disclaimer of Warranties; Limitation of Liability

By using Hatoessential's website, you acknowledge and accept that any use of the website is at your own risk. While we strive to provide accurate and reliable information, we cannot guarantee that our service will be uninterrupted, timely, secure, or error-free. We are not responsible for any loss or damage that may arise from your use of the website or its content.

All products and services provided through our website are offered "as is" and "as available," without any warranties or representations of any kind, whether express or implied. This includes implied warranties of merchantability, fitness for a particular purpose, or non-infringement. In no case shall Hatoessential or its affiliates, directors, employees, or partners be liable for any damages, including but not limited to lost profits, data loss, or any incidental or consequential damages arising from your use of the service, even if we have been advised of the possibility of such damages.

Section 14 – Indemnification

You agree to indemnify and hold harmless Hatoessential, its affiliates, officers, agents, contractors, and employees from any claims, losses, or damages (including legal fees) arising out of your violation of these Terms of Service or any applicable laws.

Section 15 – Severability

If any part of these Terms of Service is found to be unlawful or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be severed and will not affect the validity of the remaining terms.

Section 16 – Termination

These Terms of Service are effective until terminated by either you or us. If you wish to stop using our services, you may do so at any time. We may also terminate your access if we suspect that you have violated any of the terms outlined in this agreement. Any obligations incurred prior to termination will survive and remain enforceable.

Section 17 – Entire Agreement

These Terms of Service, together with any policies posted on our site, form the entire agreement between you and Hatoessential. They supersede any prior agreements or communications and govern your use of our services.

Section 18 – Governing Law

These Terms of Service are governed by the laws of Australia. Any disputes will be resolved under the jurisdiction of Australian courts.

Section 19 – Changes to Terms of Service

We reserve the right to update or modify these Terms of Service at any time. Any changes will be posted on our website, and it is your responsibility to check for updates. By continuing to use our services, you accept any changes to these Terms of Service.

Section 20 – Contact Information

If you have any questions regarding these Terms of Service, please contact us.

Section 21 – Copyright, Trademark, and Restriction of Use

All content on the Hatoessential website, including text, images, logos, and designs, is the property of Hatoessential and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any materials from our website without prior written consent.

Section 22 – Disputes

Any dispute related to your use of Hatoessential’s website or products will be resolved through confidential arbitration in Melbourne, Australia, unless you have violated our intellectual property rights, in which case we may seek legal action in Australian courts.

Section 23 – Exclusion of Unenforceable Terms

If any provision in these Terms of Service is found to be unenforceable under local law, it will be severed from the agreement, and the remaining provisions will remain in effect.